Trust & privacy
Privacy-first PDF workflows for EU users
PDFCustom is built around fast PDF processing with clear privacy choices. Core document workflows are designed for browser-side use, guest mode is available for quick jobs, and account features are optional.
Browser-side processing first
PDFCustom is designed so core PDF workflows are generally processed in the browser session on your device instead of being permanently stored on our servers.
Guest mode available
You can use the service for quick jobs without creating an account. Sign in only when you want saved history, synced settings, or account-based controls.
Clear privacy controls
Consent settings, analytics preferences, and deletion-request workflows are available so users can understand and control their data choices.
EU company information
Top Team GmbH is based in Germany and provides clear legal pages, contact details, and privacy-request handling for EU users.
GDPR-aware controls
Users can review privacy information, manage consent choices, contact the company directly, and submit a formal deletion request through the account workflow where applicable. Legal pages, consent disclosures, and company details are published for transparency.
Data security approach
PDFCustom keeps saved account data separate from document-processing flows wherever possible, limits optional analytics behind consent, and uses dedicated error monitoring to improve reliability without intentionally collecting document contents.
Payments and subscriptions are processed through Stripe as the payment provider. Card details are entered and stored only by Stripe and are not stored in this app.